Service Description

Products and services

SOBATO has always believed that the best products come from the market and must also serve the market. With "service orientation" as the core, we have built a unique alliance design and regional service system - not only co-creating event-level products with top teams, but also deeply responding to the real needs of every cyclist through digital tools and refined services.

We adhere to the concept of "make good products first, and then let good products serve more people", and strive to achieve the quality goal of "no after-sales" with strict quality control and continuous innovation. At the same time, we use our independently developed data system to give digital vitality to our products, allowing each frame to not only carry rides, but also connect data, services and the possibility of continuous upgrades.

From market insights to product implementation, from hardware innovation to software empowerment, SOBATO always builds a value closed loop around user scenarios, so that every technology evolution stems from real needs, and every service upgrade is for better companionship.

Installation instructions

At the time of vehicle dispatch, 95% of the equipment has been installed. The remaining 5%, including the front wheel and seat tube, are equipped with installation tools and can be installed by yourself according to our installation video requirements. In addition, due to long-distance transportation, accessories such as gearboxes and disc brakes may need to be adjusted. If you encounter any problems during the installation process, you can contact our customer service for consultation.

Installation process

For the front wheel, pass the thru axle rod through the center of the hub axis and tighten it to the specified torque with an Allen wrench.

There are left and right foot pedals. "R" stands for right and is installed on the right side of the vehicle. Turn clockwise and tighten. "L" stands for left and is installed on the left side of the vehicle. Turn counterclockwise and tighten. The pedals are prone to slipping due to threads. After rotating and tightening, make sure they are aligned with the threads. Slowly tighten and rotate back and forth. Invert twice. Use your judgment to see if it is smooth to the touch. Make sure the threads are suitable and avoid possible misalignment caused by thread slippage. Our shop is not responsible if the pedals or crank teeth are improperly installed by the rider themselves.

When installing hydraulic disc brakes, do not hold the brake lever and insert the front brake disc into the middle of the brake. This may cause the hydraulic brake piston to pop out, get stuck, leak oil, or be damaged.

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Shenzhen Lipa Technology Co., Ltd

cell phone：189 4859 6121

Mail： info@soputtobikes.com

WeChat：189 4859 6121

Address：Building A, Xiangwei Science and Technology Park, Zhongkai High-tech Zone, Huicheng District, Huizhou City

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